In a move addressing migrant labor concerns, the Government of Nepal<\/a> has come up with a new initiative that would listen to migrants\u2019 concerns, both at home and from abroad.<\/p>\n The Ministry of Labor Employment and Social Security has officially launched a call center facility on April 01, 2019!<\/p>\n The new facility allows migrants (at home and abroad) to express their difficulties, seek legal assistance and also lodge complaints on any kind of misconduct such as exploitation, frauds, etc.<\/p>\n Migrants can share their concerns through phone, email or social media applications such as Viber, WhatsApp and IMO, among others.<\/p>\n <\/p>\n All complaints received at the call center will be forwarded to concerned authorities for further procedures.<\/p>\n The concerns can be reported on toll-free number \u20181141\u2019 or 16600150005 or on mobile number 9771597008.<\/p>\n Earlier in 2017, the then Labor Minister Farmullah Mansoor had also launched a similar help desk system to assist Nepali migrants.<\/p>\n The new system in place aims to address migrant workers<\/a>\u2019 concerns that resulted out of poor inspection and monitoring mechanism by the related agencies.<\/p>\n In 2018, around 2,129 migrants had officially registered complaints against fraudulent acts by manpower agencies and agents, who had reportedly demanded more than NPR 1.5 billion in refund.<\/p>\n More such have gone unreported and unaddressed adding to Nepali migrants<\/a>\u2019 concerns. Hope the new call center facility will address the growing menace.<\/p>\n","protected":false},"excerpt":{"rendered":" In a move addressing migrant labor concerns, the Government of Nepal has come up with a…<\/span><\/p>\n